We create contemporary home goods using traditional techniques.
Ordering
All made to order products have a 2-3 week lead time. Items under our Ready to Ship section will ship immediately. That being said, if you have your eye on a made to order product but need it delivered quicker just let us know! We might be able to accommodate.
Tabletop Lamps include the following: frosted acrylic base, 8.5ft cord with in-line rotary switch and complimentary 40W LED bulb. To access/change the light bulb, simply lift the stained glass shade off the lamp base.
Hanging Lamps include the following: 15ft fabric wrapped cord with in-line switch to hang "swag style", and a complementary 40W LED bulb. It is common for customers to switch the light bulb out for something else, if they desire a different quality of light. If you do so, just make sure you are only using LED bulbs as our lamps are not compatible with incandescent light bulbs.
Want it hardwired? No problem! For an additional $100 we can deliver your lamp hardwire-ready (canopy included). Just choose the “Deliver Hardwire-Ready” option in the drop down menu. Orders for hardwired lamps do not come with light bulbs. We recommend purchasing a 60W or brighter dimmable bulb for hardwired fixtures, and have your electrician install a dimmer switch on the wall.
We typically give 4ft of cord color per fixture and will provide a plain white canopy and whatever color cord the lamp you purchase shows in the pictures on our website. But if you prefer different colors or lengths of cord that is totally fine! Just let us know in the notes section at checkout and we will follow up via email with any questions we may have,
Canopies are available in: Polished Copper (think: a shiny new penny), Solid Raw Brass, Brushed Nickel, Matte White, Matte Black, and Raw Metal.
Cord Colors: Literally almost any color you can imagine! If you have something specific in mind just let us know and we will send photos of options to you.
*Some additional fees may apply for different metals or cord lengths*
**The glass we use is handmade, meaning each sheet has its own unique variations. Because of this, the colors and patterns in your lamp may differ slightly from what you see in our photos—usually in subtle, hardly noticeable ways. If a glass we need is unavailable and the closest alternative is noticeably different, we’ll reach out with photos before starting production to make sure you're happy with the change. And if we can’t achieve the look you’re hoping for, we’re happy to issue a refund.
shipping & TRACKING INFORMATION
We ship all orders via UPS or USPS, depending on your selection at checkout. Shipping rates are based on package size and weight, but our website sometimes miscalculates shipping costs for multiple items. If your shipping price seems too high, feel free to reach out—we can always invoice you directly.
Please note that shipping costs are non-refundable. Once your order ships, you'll receive an email with a tracking link (if applicable) so you can follow its journey to you.
ORDER CANCELLATIONS
You have up to 48 hours after you place your order to cancel if you change your mind. If you discover you need to cancel or alter after 48 hours just reach out to us ASAP. If we haven't begun production on your order we can be flexible.
PROMOTIONAL DISCOUNTS
All orders placed with a promotional discount are final sale.
You cannot combine promotional discounts.
Promotional discounts do not apply to previously placed orders.
IN-STORE PICK UP
Local Philly customers can choose to hold items for pick
up at our Philadelphia, PA studio free of charge. An appointment is required to pick up, we will email you to schedule as soon as your order is ready.
INTERNATIONAL ORDERS
Our website is currently only set up to ship to addresses within the United States. If you live outside the United States, and want to place an order, please get in touch with us via email at friendofallglass@gmail.com and we’ll do our best to accommodate you.
returns
All of our products are made to order, so we are unable to accept returns at this time.
If you have any questions or need more details before purchasing, feel free to email us at friendofallglass@gmail.com—we’re happy to help! If you're in the greater Philadelphia area, we recommend scheduling a showroom appointment. If you're not local, we can provide photos and videos to help you make an informed decision.
DAMAGED PACKAGES: We thoroughly inspect each piece prior to shipping to assure that item will arrive in pristine condition. It is imperative that the lamp is opened and inspected immediately upon receiving it. We will happily refund any damaged merchandise if claimed within 5 days of receipt.
If item arrives damaged:
- Please contact us at friendofallglass@gmail.com within 5 days of receipt of item to qualify for full refund.
- If damages are not reported within 5 days of delivery, the customer is no longer eligible for a refund, free repair or replacement product.
- Images of damage to the item and external box are required when you contact us in order for us to make a claim with the mail carrier.
- Please take care when mailing any items back to us. We cannot be responsible for any damages that occur during transit due to improper or insufficient packaging. We can provide detailed directions for safe packing if need be.
CUSTOM pieces
Are you interested in having a custom piece made? We do all sorts of custom pieces: lights in different colors, windows, space dividers, whatever you need! We believe each project is unique and deserves a custom quote. You can read more about the process and fill out a questionnaire to begin your inquiry here.
PRODUCTION
Every product we create is an original design by our founder, Flannery Cronin, and is handmade in our Philadelphia studio by Flannery and her small but mighty team of 3–5 talented artisans—plus our friendly studio pup!
We craft each piece using the copper foil technique, a method that minimizes lead content for a safer studio environment and a safer item for your home. Because everything is made to order, our designs are highly customizable. We regularly collaborate with interior designers, architects, and homeowners to create one-of-a-kind pieces tailored to their spaces.
If you have a specific vision in mind, we’d love to bring it to life!
PAYMENT
This site accepts the following forms of payment: Visa, Mastercard, American Express, Discover and Paypal. We also offer payment plans via afterpay.
TAXES
We’re headquartered in Philadelphia, PA, so we’re required to collect sales taxes from our Pennsylvania-based customers. The prices displayed on our website exclude sales taxes. If you’re in Pennsylvania, sales tax will be calculated and added to your order total when you check out.
PRESS AND WHOLESALE INQUIRIES
For press packet and wholesale information, please e-mail: friendofallglass@gmail.com.
CONTACT US
For general information, please e-mail: friendofallglass@gmail.com.
Visit our showroom in Philly at:
126 Leverington Ave. Theater unit
Philadelphia, PA 19128
Open by appointment only.