We create contemporary home goods using traditional techniques.
Ordering
All products are made to order. Please allow 2-3 week lead time.
Tabletop Lamps include the following: frosted acrylic base, 8.5ft cord with in-line rotary switch and 40W LED bulb.
Hanging Lamps include the following: 15ft cord with in-line switch to hang "swag style", 40W LED bulb and all hardware required for hanging.
Want it hardwired? No problem! For an additional $75 we can deliver your lamp hardwire-ready (canopy included). Just choose the “Deliver Hardwire-Ready” option in the drop down menu.
*Due to the ever changing nature of our glass supply, we cannot always guarantee the availability of the exact colors you see pictured here. It is a common occurrence that we will design a lamp and then learn that the particular glass we used is no longer in production. While we try to keep the colors as close to the original as possible, we are forced to make slight adjustments over time. Because of this, each lamp ends up being one of a kind. Which we find to be very exciting! That being said, if there is a particular glass or color you have your heart set on please email us to discuss.
shipping & TRACKING INFORMATION
All orders are shipped via FedEx and rates are based on size and weight and include insurance. Shipping costs are non-refundable. The day your order ships, you will receive an email from us letting you know that your order is on its way, as well as a tracking link (if applicable) so you can chart its progress from us to you.
ORDER CANCELLATIONS
You have up to 48 hours after you place your order to cancel if you change your mind. After 48 hours, order is final and cannot be changed.
PROMOTIONAL DISCOUNTS
All orders placed with a promotional discount are final sale.
You cannot combine promotional discounts.
Promotional discounts do not apply to previously placed orders.
IN-STORE PICKUP
Local Philly customers can choose to hold items for pick-up at our Philadelphia, PA studio free of charge. Please email us to schedule.
INTERNATIONAL ORDERS
We currently ship to street addresses in the United States only. If you live outside the United States, and want to place an order, please get in touch with us via email at friendofallglass@gmail.com and we’ll do our best to accommodate you.
returns
All products are made to order and we cannot accommodate returns at this time.
If you are unsure of an item, or need any additional information, please feel free to email us at: friendofallglass@gmail.com before purchase, and we will help as best we can.
DAMAGED PACKAGES: We thoroughly inspect each piece prior to shipping in order to assure that item will arrive in pristine condition. It is imperative that the lamp is opened and inspected immediately upon receiving it. We will happily refund any damaged merchandise if claimed within 5 days of receipt.
If item arrives damaged:
- Please contact us at friendofallglass@gmail.com within 5 days of receipt of item to qualify for full refund.
- If damages are not reported within 5 days of delivery, the customer is no longer eligible for a refund, free repair or replacement product.
- Images of damages are required when you contact us in order for us to make a claim with Fedex.
- Please take care when mailing any items back to us. We cannot be responsible for any damages that occur during transit due to improper or insufficient packaging.
CUSTOM pieces
Are you interested in having a custom piece made? We do all sorts of custom pieces: lights in different colors, windows, space dividers, whatever you need! We believe each project is unique and deserves a custom quote. Check out past custom projects here.
PRODUCTION
All products are made by Flannery Cronin and her assistants in her Philly studio.
PAYMENT
This site accepts the following forms of payment: Visa, Mastercard, American Express, Discover and Paypal.
TAXES
We’re headquartered in Philadelphia, PA, so we’re required to collect sales taxes from our Pennsylvania-based customers. The prices displayed on our website exclude sales taxes. If you’re in Pennsylvania, sales tax will be calculated and added to your order total when you check out.
PRESS AND WHOLESALE INQUIRIES
For press packet and wholesale information, please e-mail: friendofallglass@gmail.com.
CONTACT US
For general information, please e-mail: friendofallglass@gmail.com.
Visit our showroom in Philly at:
126 Leverington Ave. Theater unit
Philadelphia, PA 19128
Open by appointment only.